Loss or Theft of Keys: Immediate Measures and Locksmith Solutions in Paris

Introduction

Losing or having your keys stolen can be a stressful experience, especially if your door is slammed or locked. Here is a step-by-step guide on what to do in these situations in Paris, to ensure not only the security of your home but also the possibility of asserting your rights with your insurance.

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Step 1: Report the Loss or Theft

Report immediately to the police station or online

The first action to take in the event of loss or theft of keys is to report it to the police. You can go to the nearest police station or use the online pre-complaint service available on the official website of the national police. This approach is crucial:

• It allows you to obtain a declaration receipt, necessary for insurance procedures.
• It helps prevent any fraudulent use of your stolen keys.

Keep the file number from your declaration, because it will be requested by your insurance and the locksmith to justify future interventions.

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Step 2: Secure your home

Call an approved locksmith

Once the declaration has been made, contact a professional and approved locksmith. Here's what you need to ask:

• Opening the door: Ask the locksmith to open the door without damaging it. If the door is simply slammed, a good locksmith can open it without having to replace the lock.
• Changing the lock: In the event of theft of keys, it is advisable to change the lock to prevent any unauthorized entry attempts. Make sure the locksmith installs a lock that meets current security standards.

Indication on the invoice

Ask the locksmith to mention on the invoice the precise reason for the intervention (loss or theft of keys) as well as the police report number. This information is essential so that your insurance can correctly process your claim file.

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Step 3: Contact your insurance

Send the invoice and police report to your insurer

After the locksmith's intervention, send a copy of the invoice and the police report to your insurance company. These documents are necessary to prove that the lock change was justified by an emergency situation and to facilitate reimbursement of costs incurred.

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Conclusion

Losing your keys or being robbed is a difficult situation, but by following these steps you can minimize the risks and inconvenience. Prompt reporting, the intervention of an approved locksmith, and effective communication with your insurance are the keys to effectively managing this incident. Stay calm and organized, and you can secure your home and get through this ordeal with the support you need.